Unfortunately where I work, HR has been a position that has really been phoned in for the 10 years I’ve put in with them. Sad to say it, but the best one who did it was only half assing it. Literally. He was (and still is) also half the time the IT manager in our organization. Ever since that guy we’ve had full time HR managers and each one of them has been hot garbage.
One of them just straight up called me and my now wife, a criminal to my face. Story time...because what else have I got to do today. Before she became my wife, my GF and I were living together. At the time she worked for one of the biggest companies there is. We both were on her insurance (which despite her company somewhat being in health care, was kind of shitty) as domestic partners. She wanted me to check with my HR manager to see how much it would cost to cover us as domestic partners on my insurance. So I go ask. Not only does she say no we can’t do that, but she goes into some whole diatribe over what the state defines as a domestic partnership, which we are not, and she knows because she just attended a seminar about that whole thing and sat next to a HR person from Facebook. Then I tell her well we already are covered as domestic partners at my wife’s company. Now she goes into another uppity rant about how we are committing fraud and it’s a criminal act what we’re doing. So I leave and tell the GF at work. She proceeds to walk down the hall to ask the Chief HR Officer about all this, who laughs and says “no his HR manager is beyond ignorant to say that.” There’s the definitions the state has for domestic partnership. But companies for insurance benefits can add their own definitions at their discretion. Didn’t feel like going back to my HR manager to tell her maybe to hit up a few more seminars and not be so quick to charge me with a crime. But I’d certainly trust the word of someone in charge of over 75k employees at a company with $200B+ revenue over this dumbshit in charge of 250 people at a couple car dealerships. She didn’t even last a year with us anyways.
So anyways. It’s been many years of absolutely terrible HR at my job. All the jobs I was interviewing for are all for some big corporations, so no more of this backwoods level of dissemination of important information to employees. Took me all of 5 minutes on google to find information on the FFCRA and CARES Act on what to do if you have to stay home and how are you going to get paid. So even though I technically don’t work there right now, I still copy and pasted those links and put them in a group text to all of the guys in my crew. My HR manager has had two weeks to tell them anything, and still nothing from her.