ev-ry sin-gle branch of Cole Hardware in the city is better than any ACE I have seen (and of course than home depot.) Not saying they are cheaper. BUT I have had at least one faucet item that was actually in-stock in their dinky "family" 4-branch store, rather than at Home Depot (well that was a wasted trip to HD ) (also stocks ACE/Craftsman items)
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if I need help I literally go to the first one. Although I got help from the second one too, I think you have to find the right guy, maybe it was "Neal"
Cole Hardware has been around for a long time and has a great reputation :thumbup