norcalkeith
Hola
Rear wheel swap - rotor swap included. Call dealership for quote.
"50 bucks for the rear wheel swap, plus more for however long it takes us to get the torx bolts off/out (off the rotor), cause those things can be tough - they might require heating up to remove them..."
I asked how much longer "more" could be/max time - tech tried to explain that 'book time' wasn't appropriate, due to it being a variable situation, could go either way.
Normal? (Specifically talking about the "plus more for however long it takes us...") I thought a quote was a quote, and that if the techs 'beat' the book time - extra $ in the dealerships pockets; if the techs take longer? The dealership eats the extra time - and that business depends on an equilibrium of those two scenarios.....correct or no?
The tech on the phone made me feel like a jackass for trying to get a solid quote, "Look, I don't know why you're asking about book times....this is a 15/20 minute thing....may be 15/20 minutes more if a bolt gets stuck/we have to heat it up...I'm not gonna overcharge you.....we don't do that here...."
Well what happens if you break a bolt off and have to replace it? (Which is something another dealership explained can happen on these fucker R6 3/4'' rotor torx bolts...) That's why I'm asking these questions.
Was I being a jackass?
Edit: Called another dealer - $60, rotor included, regardless of extra time. Is it so wrong that that is what I was expecting from the first place?
edited again: removed sand
"50 bucks for the rear wheel swap, plus more for however long it takes us to get the torx bolts off/out (off the rotor), cause those things can be tough - they might require heating up to remove them..."
I asked how much longer "more" could be/max time - tech tried to explain that 'book time' wasn't appropriate, due to it being a variable situation, could go either way.
Normal? (Specifically talking about the "plus more for however long it takes us...") I thought a quote was a quote, and that if the techs 'beat' the book time - extra $ in the dealerships pockets; if the techs take longer? The dealership eats the extra time - and that business depends on an equilibrium of those two scenarios.....correct or no?
The tech on the phone made me feel like a jackass for trying to get a solid quote, "Look, I don't know why you're asking about book times....this is a 15/20 minute thing....may be 15/20 minutes more if a bolt gets stuck/we have to heat it up...I'm not gonna overcharge you.....we don't do that here...."
Well what happens if you break a bolt off and have to replace it? (Which is something another dealership explained can happen on these fucker R6 3/4'' rotor torx bolts...) That's why I'm asking these questions.
Was I being a jackass?
Edit: Called another dealer - $60, rotor included, regardless of extra time. Is it so wrong that that is what I was expecting from the first place?
edited again: removed sand
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