DoorDash Exploiting Covid?

[ctwo]

Got a $50 cert for doordash, wanted to order a $23 pizza. Doordash wanted $52 - that's total. Sounds like they are exploiting COVID to me.

 

[TylerW]

Got a $50 cert for doordash, wanted to order a $23 pizza. Doordash wanted $52 - that's total. Sounds like they are exploiting COVID to me.

All the app based delivery services are exploitative, Covid or not. They jack up the regular menu prices and been pay the restaurant 60-70% of their normal rates. Don't use them. Call and order directly.

 

[UDRider]

Yeah they are fucking over restaurants big time.

 

[kelsodeez]

And the delivery drivers get $3-5 dollars per delivery before tip. Its such a scam

 

[cheez]

Just wait until you get cold food from "Double Dashing"- where the person is working 2 phones with 2 apps and picking up 2 orders from the same restaurant.

 

[180yzfr1]

If your that big of a slug that you can’t make your own meals good on them.

 

[Yakoo752]

yeah, fuck you op

cook your own god damn dinner

:wtf
:laughing

ps: not a dig to c2

 

[TylerW]

Here's the article about the invoice between grubhub and a restaurant they deliver for. I totally misrepresented the restaurant's cut. The full invoice was for $1042. The restaurant took home $376 of that.

https://www.businessinsider.com/piz...nings-statement-causes-twitter-outrage-2020-5

But an Illinois pizzeria owner caused a stir by posting a Grubhub earnings statement that shows the delivery platform taking the lion's share of a restaurant's delivery earnings. (The owner later clarified that the statement was not from his restaurant. Walter Resendez, the owner of Thai Casa on Broadway in San Antonio, Texas, confirmed to Business Insider that the invoice belonged to them.) Giuseppe Badalamenti, who owns Chicago Pizza Boss in Westmont, Illinois, wrote, "Stop believing you are supporting your community by ordering from a 3rd party delivery company."

The statement shows that out of a total of $1,042 generated by 46 orders through the platform, Grubhub took a $206.51 commission, a $94.99 delivery commission, a $38.52 processing fee, $231 for promotions, and $131.19 for a seven-order adjustment with $36.12 deducted. The seven-order adjustment refers to a $7 promotional discount that restaurants can choose to opt in to.

But here's the other side that I considered: after being armed with this knowledge back in May, I took a lovely walk to my local BBQ restaurant one friday evening. I'd already called my order in. When I got there, I saw there were about 20-30 doordash & grubhub delivery drivers outside waiting for their delivery orders to come up - Folks likely looking to make a buck any way they can after being out of work for weeks.

Late capitalism is completely fucked.

 

[Killroy1999]

I order a Mod Pizza and they used Door Dash.

I get a message that my pizza was delivered and I was on my deck next to my front door the whole time and no, the pizza was not delivered. I call the door dash number and tell the delivery person that it was not delivered to the right house. The person was poor at English, so that is when I switched to text. Then the number stoped working. I think the phone numbers are burner numbers and stop working after a period of time.

I called Mod Pizza and they said that I would of been screwed if I ordered through door dash. Since I ordered though Mod, they remade the order no charge. I ended up getting one cold pizza eventually and one warm pizza. :laughing

 

[Blankpage]

With lots of food choices within a few blocks no way would I ever use delivery services. Maybe some folks are so busy they have no other choice. But I think 180yz is onto something.

 

[AbsolutEnduser]

No account on grubhub

no account on doordash


no account on yelp eats


do eat local pizza

strangely about one of the local pizza, that one time I order "delivery" direct, they bring amazing pizza(as I expected) which satisfies 2+ older guests(!) ... i,e. good quality

.. another time one of the same guests comes over I'm like let's go walk and get the pizza from that same place. We go, pick up... at home we realize it's slightly cold pizza : |

 

[Blankpage]

Should have walked faster :teeth

 

[AbsolutEnduser]

pretty sure I did.

I actually messed up the point of the story. Which was that sadly, once I got a "to go" pizza that was colder, than a "delivery" pizza. they must've had it 'stale' or something.

 

[Map8]

There is a different story than the one TylerW posted in a financial newsletter (link below) that got a lot of attention recently. This pizzeria didn't even offer delivery but had been added by DoorDash anyway with some predictable and not-so-predictable results. Its a great read.

Margins: Doordash and Pizza Arbitrage


Some excerpts:

Tricking businesses onto your platform and creating additional headaches for small business owners in the pursuit of Softbankian growth is a bad as it gets. Many restauranteurs were complaining about their Google listings being "hijacked" by Doordash, sometimes even usurping their own preferred delivery.

These underhanded tricks aren't unique to Doordash though. In recent weeks there has been some great work coming out around a Yelp - Grubhub phone scam. This one is just priceless... Grubhub for their own sites generates a phone number for each restaurant that goes to a centralized, Grubhub owned call center. If someone calls in and orders via this number, the restaurant gets charged a fee.

You have insanely large pools of capital creating an incredibly inefficient money-losing business model. It's used to subsidize an untenable customer expectation. You leverage a broken workforce to minimize your genuine labor expenses. The companies unload their capital cannons on customer acquisition, while this week’s Uber-Grubhub news reminds us, the only viable endgame is a promise of monopoly concentration and increased prices. But is that even viable?

 

[wazzuFreddo]

Just wait until you get cold food from "Double Dashing"- where the person is working 2 phones with 2 apps and picking up 2 orders from the same restaurant.

Is that why my wings went on a half hour ride through Castro Valley which is exactly the opposite way from Wingstop to my house?

Cold wings and a watered down Dr. Pepper, just what I wanted.

 

[liveforlight]

I order a Mod Pizza and they used Door Dash.

I get a message that my pizza was delivered and I was on my deck next to my front door the whole time and no, the pizza was not delivered. I call the door dash number and tell the delivery person that it was not delivered to the right house. The person was poor at English, so that is when I switched to text. Then the number stoped working. I think the phone numbers are burner numbers and stop working after a period of time.

I called Mod Pizza and they said that I would of been screwed if I ordered through door dash. Since I ordered though Mod, they remade the order no charge. I ended up getting one cold pizza eventually and one warm pizza. :laughing

Doordash is very good with dealing with problems. If your order is wrong, you are usually credited the full amount.( at first they give you this automated % off, but if you go further/email/call/chat
they will full refund you.
Happens numerous times, Never got screwed.

But door dash is a shitty company exploiting the restaurants and drivers .

I only use it because of the free dash pass from my chase CC.

Most businesses on doordash has a markup of $1-2 dollars from normal call in take out

 

[Killroy1999]

Doordash is very good with dealing with problems. If your order is wrong, you are usually credited the full amount.( at first they give you this automated % off, but if you go further/email/call/chat
they will full refund you.
Happens numerous times, Never got screwed.

But door dash is a shitty company exploiting the restaurants and drivers .

I only use it because of the free dash pass from my chase CC.

Most businesses on doordash has a markup of $1-2 dollars from normal call in take out

I don't have experienced with Doordash directly. Mod Pizza told me they would only give me a credit that was not the full amount. The further email/call/chat sounds like a PIA and you don't even have a pizza yet.

 

[UDRider]

Might be for best. Mod pizza kind of sucks.

 

[cheez]

Is that why my wings went on a half hour ride through Castro Valley which is exactly the opposite way from Wingstop to my house?

Cold wings and a watered down Dr. Pepper, just what I wanted.

Yeah, it's starting to become a thing. It's happened to me a couple of times, hence coining the term. I guess not many people leave a tab with the map showing the delivery driver's location up, or the complaints about it would get attention.

 

[aminalmutha]

If it’s bad for the restaurant, why do they participate?

I delivered pizza in college and was a good gig for a college student. Surprisingly good pay for what it was and very flexible.