Beware of Kendon trailers

Junkie

gone for now
for anyone looking at a Kendon Industries, LLC - Stand-Up Motorcycle Trailers and Lifts trailer... be VERY careful inspecting the welds

mine's ancient (1999) but they blew holes in some of the tubes and powdercoated right over it. I inspected for damage when I bought it, but assumed that a company of that caliber would produce a good product and have good QC, so I didn't inspect welds with factory powercoat over them.

Note that the powdercoat goes right over the holes. This isn't something that happened over time. Sure, it caused it to crack over time, but it never should have left the factory with those holes.

It's the lower tube at the front right tiedown point. I was rear ended once, not particularly hard (bent the hitch coupler that attaches to the car and put a little ding in the end of the ramp), but the bike on at the time was <300lb and as far as I can tell these are only loaded by the bike.

aWtSZtC.png


ydobo4b.jpg


I emailed them with photos and while I was offered a discount, I never got anything resembling "you're right, that weld is awful, QC screwed up, it never should have made it out of the factory". This is even though I specifically stated that I hoped their QC has improved since.

It's a 20 year old trailer, I don't expect a replacement, or really anything for that matter, but all I got from them is the option for a discount and that it isn't a known point of failure :rolleyes


I have since repaired it, including adding gussets, but I bought a Kendon largely because they're known to be bulletproof and didn't expect to ever have to replace anything beyond wheel bearings, tires, and electrical.
 

Tri750

Mr. Knew it All
So Alameda is an Island. In the ocean.
Dude, do you even rust bro ?
Nice tow package on that hoopty.
 

Junkie

gone for now
if you look at the first picture, you can see that powdercoat goes down into the hole

that means the hole was present when the powdercoat was applied, and the problem isn't rust
 

FXCLM5

bombaclaud
100% bad welds, hope it was a 1 off incident, but their responses leave a sad taste in your mouth
 

Junkie

gone for now
all I was looking for was:
1) whether it was a common problem
2) an admission that they fucked up as far as fab/QC goes

it's a 20 year old trailer so it's out of warranty by an order of magnitude - I never expected a replacement etc.

I love the concept and the design seems pretty good, but the build quality is bad.

The left side tiedown point has holes at the toe of the weld too. Not as bad, but still not something that should make it through QC. Any detectable undercut shouldn't make it through QC, especially on .062 thickness tube.
 

gixxerjeff

Dogs best friend
all I was looking for was:
1) whether it was a common problem
2) an admission that they fucked up as far as fab/QC goes
I completely understand but my gut tells me the reason for their lack of response or admission of fault falls under one word:
Liability.
 

somesuch

Well-known member
100% bad welds, hope it was a 1 off incident, but their responses leave a sad taste in your mouth

my thoughts exactly, plus all these (poor welding) holes is what let the water in in the first place....(preemptive statement: welding vent holes should be on the bottom side)
 

fubar929

Well-known member
I love the concept and the design seems pretty good, but the build quality is bad.

Everybody I know who owns a trailer owns a Kendon. You're, literally, the only person I've ever seen complain about build quality. Given that your trailer has survived 20 years and one accident, it seems like the build quality wasn't too bad... If I were you, I'd get a local welder to patch it up for $100 and use it for another 20 years.
 

Junkie

gone for now
Blowing holes when welding, and powdercoating over them, is shit work. Period.

This is true even if the product lasts a couple decades before it fails.
 

Junkie

gone for now
I'll add: if they had told me that they suspected that was a jackknife repair that someone did an excellent job refinishing, that would've been an acceptable response as well.

But I'm pretty damn sure it's powdercoat in the holes, and I highly doubt someone made a repair of that caliber and then had it re-powdercoated (not an easy task).
 
Everybody I know who owns a trailer owns a Kendon. You're, literally, the only person I've ever seen complain about build quality. Given that your trailer has survived 20 years and one accident, it seems like the build quality wasn't too bad... If I were you, I'd get a local welder to patch it up for $100 and use it for another 20 years.

While I’d tend to agree with Fubar here, even if we go with Junkie’s feelings 20 years ago means the people who built his trailer are very likely gone and retired by now. Or fired for shoddy work. Kendons are pricey but still a very good option for most people, I’d simply add those weld holes as an additional inspection point and that’s about it.
 

295566

Numbers McGee
I completely understand but my gut tells me the reason for their lack of response or admission of fault falls under one word:
Liability.

100%, all you need is an email saying, "you're right our QC fucked up" and you can turn around and claim the trailer fell apart on you the next day, bike fell off, fuxored your car, etc and look for $100k in "emotional distress" or some bullshit like that.

They have zero incentive to admit to anything, if you don't consider the ethical reason (which most business won't take into account).
 

fubar929

Well-known member
I'll add: if they had told me that they suspected that was a jackknife repair that someone did an excellent job refinishing, that would've been an acceptable response as well.

But I'm pretty damn sure it's powdercoat in the holes, and I highly doubt someone made a repair of that caliber and then had it re-powdercoated (not an easy task).

I'm confused: has the trailer had more than one owner, you, during it's 20-year lifespan? If that's true it seems more plausible that a previous owner or dealer might have screwed you over rather than Kendon USA...
 

295566

Numbers McGee
I'm confused: has the trailer had more than one owner, you, during it's 20-year lifespan? If that's true it seems more plausible that a previous owner or dealer might have screwed you over rather than Kendon USA...

Nah check the powdercoating in the holes, it goes INTO the holes. Meaning the holes were there when it was powdercoated. Financially it would be cheaper and easier to buy a new (used) Kendon than to strip it, sandblast, powdercoat, re-assemble, so the chances that it was a botched repair by an ex-owner are very very slim.
 

Junkie

gone for now
I'm confused: has the trailer had more than one owner, you, during it's 20-year lifespan? If that's true it seems more plausible that a previous owner or dealer might have screwed you over rather than Kendon USA...
there's powdercoat (not just paint) over holes blown in the tubes on both tiedown points.

I highly doubt someone made that horrible of a repair, on both sides, and then had it re-powdercoated, although I suppose it's possible.

And as I added, if they said they didn't think that weld was from them that would've been a perfectly reasonable response as well.
 
Top