Cafe Racer
King of this hill
At appx 2:50pm today a massive storm moved through the City and my house was flooded by the City's failed sewer main that my property is attached to.
The city sewer main backed up in our neighborhood and a force of sewage water came through our homes plumbing system and through the lower level toilet and shower pan and destroyed a portion of our home. We live in the Westwood Park neighborhood.
For over 15 minutes, brackish water back flowed though our home destroying the lower level living space and then through the garage and out the garage door.
We have been displaced. And now I have questions that I hope many of you will have answers.
For the past 10 years we have experienced a back flow of sewage into the bathroom every time the first rains come to San Francisco. I have called the city regarding this issue each time. And they come out to flush the sewer main or inspect it. But it happens again and again each year.
At the end of November we returned home to find water had come into our house through the shower pan. I clean it up.
Two days ago we came home in the evening and once again water had come through the sewer system back into our house. I called the city's 311 helpline and explained the situation. The following morning, Saturday the PUC came to inspect the lines filed a work order to have the sewer lines inspected.
Six hours later on the same day the storm came through and my entire home was flooded with sewage.
We have already contacted our home insurance company. And we filed another claim with the city's 311 help line. The problem continues as it keeps raining. The water continues to flow through our house because the sewer main is still compromised.
Has anyone dealt with the city for issues similar to this?
I can't begin to explain how insignificant any of my efforts were as I tried to battle the force of water entering into my home for over 15 minutes.
Yes, my wife did call 911 and SF Fire did respond. Ironically, I'm also with the San Francisco Fire Department. And I came to realize that there really wasn't anything they could do. I know my coworkers felt bad being unable to assist.
My daughters, 17 and 19 have lost their entire room and much (if not all) of their contents as the bathroom is connected to their room.
The level of damage and contamination to our home is severe. As a family, we are currently displaced until the insurance or… something kicks in.
If you have advice on how to go about this claim against the city please share your thoughts. In addition, several houses on our block that share this sewer main have had flooding problems. It is not an unknown and undocumented issue.
I know there are many jokes that can be made about the "shitty" situation. :-( But at the moment we're dealing with quite a bit of property loss. Especially my teenage daughter's belonging.
I appreciate any advice and help you can offer. I have come to this group several times over the past 15 years and you guys have always pulled through.
Thank you in advance.
The city sewer main backed up in our neighborhood and a force of sewage water came through our homes plumbing system and through the lower level toilet and shower pan and destroyed a portion of our home. We live in the Westwood Park neighborhood.
For over 15 minutes, brackish water back flowed though our home destroying the lower level living space and then through the garage and out the garage door.
We have been displaced. And now I have questions that I hope many of you will have answers.
For the past 10 years we have experienced a back flow of sewage into the bathroom every time the first rains come to San Francisco. I have called the city regarding this issue each time. And they come out to flush the sewer main or inspect it. But it happens again and again each year.
At the end of November we returned home to find water had come into our house through the shower pan. I clean it up.
Two days ago we came home in the evening and once again water had come through the sewer system back into our house. I called the city's 311 helpline and explained the situation. The following morning, Saturday the PUC came to inspect the lines filed a work order to have the sewer lines inspected.
Six hours later on the same day the storm came through and my entire home was flooded with sewage.
We have already contacted our home insurance company. And we filed another claim with the city's 311 help line. The problem continues as it keeps raining. The water continues to flow through our house because the sewer main is still compromised.
Has anyone dealt with the city for issues similar to this?
I can't begin to explain how insignificant any of my efforts were as I tried to battle the force of water entering into my home for over 15 minutes.
Yes, my wife did call 911 and SF Fire did respond. Ironically, I'm also with the San Francisco Fire Department. And I came to realize that there really wasn't anything they could do. I know my coworkers felt bad being unable to assist.
My daughters, 17 and 19 have lost their entire room and much (if not all) of their contents as the bathroom is connected to their room.
The level of damage and contamination to our home is severe. As a family, we are currently displaced until the insurance or… something kicks in.
If you have advice on how to go about this claim against the city please share your thoughts. In addition, several houses on our block that share this sewer main have had flooding problems. It is not an unknown and undocumented issue.
I know there are many jokes that can be made about the "shitty" situation. :-( But at the moment we're dealing with quite a bit of property loss. Especially my teenage daughter's belonging.
I appreciate any advice and help you can offer. I have come to this group several times over the past 15 years and you guys have always pulled through.
Thank you in advance.
