Looks like Contour went out of business, again. I tried to find a new copy of "Contour Storyteller" their OEM application. But all the links are kaput, and there are not any alternative links to get firmware or any other software.
Second time this has happened.
I read that Contour and Ion merged, but Ion has no information on it their website.
There is a link here to a page with a DropBox link for StoryTeller and other Roam software, please run AV scan before launching, though, I don't know this guy, or vouche for the legitimacy of these executable files. BuyerBeware, of course!
https://silencer137.com/2018/08/23/download-storyteller-for-contour-roam/