Can any eBay person help me out?

DaveToo

Well-known member
I know this is way out there, but.. I did want to list some moto parts on eBay.

Until the fsckers suspended my account for no discernible reason.

I WORKED AT eBay for a year, but long enough ago that I have no contacts there. Anybody here at eBay remotely connected to support, could you PM me?

Long story:

* eBay member since 2001, but after five years of non-use I forgot my password and messed up the recovery so I ended up with the same username on a five-month-old account.
* Sold a thing. Bought some things. Created a draft listing but didn't want to reduce the price to below my stupid $500/month limit which the bots would not increase.
* Broke down and listed my thing for $490 starting at $350.
* Got five bids, bunch of watchers, and one message.
* Four days later eBay suspended the account as a "danger to the community" or something.
* No facts in the cancellation email other than the name of the listing.
* No way to contact a human.
* I can't post to their community forum anymore because they locked me out.
* wtf.

In the meantime.. anybody want to buy a Road-version Ohlins/Scotts rotary damper? Scotts say it's one of the good years, and it has so few track laps on it...:) (yeah I'll make a separate listing here if it doesn't sell with my track SV).

furrfu.

thanks for listening :)
 

scootergmc

old and slow
eBay slowly became the devil when the paypal merger took place. The decided to push the little guy out by catering to businesses (and receiving fees). I haven't sold on there for years but I continue to buy. They have a customer service phone number: 1-866-961-9253

Facebook marketplace/CL/forums are much easier (and cheaper) places to sell. Yeah you have to fiddle through weirdos and spammers, but it gets the job done.
 

DaveToo

Well-known member
That number's bot asked for a one-time password (which I assume only high rollers can get). When I could not provide one it shunted me to the normal recording which just says "use the website" and hangs up.

I refused to sign up for Facebook for "reasons".

The little stuff i want to sell needs to have a lot of eyeballs for the statistics of large market to work (e.g. somebody wakes up with an urge and just sees mine first). So CL isn't helping. I'm in kind of a remote place now anyway. :(

One idea is for somebody I know who trusts me to post listings with my photos/text and have me drop-ship the items.
 
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HappyHighwayman

Warning: Do Not Engage
I fucking hate how modern companies have no recourse, appeal method, or even a way to contact them outside of their app.

Like there is no way to report an Uber driver for parking in a bicycle lane, even if you have photos.
 

scootergmc

old and slow
That number's bot asked for a one-time password (which I assume only high rollers can get). When I could not provide one it shunted me to the normal recording which just says "use the website" and hangs up.

I refused to sign up for Facebook for "reasons".

The little stuff i want to sell needs to have a lot of eyeballs for the statistics of large market to work (e.g. somebody wakes up with an urge and just sees mine first). So CL isn't helping. I'm in kind of a remote place now anyway. :(

One idea is for somebody I know who trusts me to post listings with my photos/text and have me drop-ship the items.


I don't have FB either, but I use someone else's. You could check and see if eBay has a fraud line, call that. Tell them you think your account has been hacked since it was locked. That's how I'd do it at this point, if available.
 

DaveToo

Well-known member
You have to have a one-time code to get a human at that number. There's a "call us" link on the "help I've been hacked" page, which I'm guessing generates that code, but it takes me to a login page. But I'm locked out.


*sigh*
 

jt2

Eschew Obfuscation

I unfortunately have nothing helpful to offer with your dilemma, but couldn't pass that gem up. Haven't seen that in years. Probably last in a Usenet newsgroup. ASR most likely. :laughing

Edit: Will the damper fit a Spagthorpe?
 

DaveToo

Well-known member
Yes, a.s.r. I wasn't a huge participant. But I have run and built a few small Usenet servers.

Sure. It will fit anything given appropriate fab skills :)

Right now it's configured for a Gen1 SV650 with lifted tank and '05 GSXR 750 front end.
 
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DaveToo

Well-known member
And now.. I've been permabanned. I can't for the life of me figure out why.

I still had a browser session open, so I was able to get a one-time code to get to a human at the '9253 number above. Who looked me up by name, and said (in a California accent, at 10:30 AM California time) that the department that "handles your request is not in" but she'd send a message and they'd reply by email or phone within 48 hours.

I could tell by her voice when I asked if she'd found my username and she said "I have your account info in front of me" that it would not turn out well.

Four hours later I got an email saying we were "parting ways". (Sounds like something HR would say.)

Did I get permabanned by *asking* why I was banned?

Did I get permabanned because in one message to one bidder I told him that my Pentax scope was priced low to get under the Limit but that I'd rather have set the BiN to $600?

That last one sounds like paranoid delusion but what the heck. I did nothing but comply with their rules.

FSCK

A person I used to work with at eBay tells me that this is all AI/ML and that it may not be possible for any human (who is not part of that dev team?) to actually figure out what happened to trigger a fraud alarm.

I guess it's time I finally read Kafka?
 

byke

Well-known member
Consider it a blessing. They're a real piece of shit company, beyond what's "normal" in the world of piece of shit companies.
 

DesiDucati

Well-known member
Consider it a blessing. They're a real piece of shit company, beyond what's "normal" in the world of piece of shit companies.

I totally agree. I got ripped off several times and posted negative reviews of the fraudulent seller. eBay actually protected them and took off my negative reviews. I didn’t even know that was possible. So beware, people with 100% positive feedback can still be scammers.
 

DaveToo

Well-known member
Consider it a blessing. They're a real piece of shit company, beyond what's "normal" in the world of piece of shit companies.

I could, except that I haven't worked in three years and need the money, I need the eyeballs, and I will join Facebook only when I'm dead so Marketplace is right out.
 

byke

Well-known member
I hear ya, gotta do what you gotta do. Try starting up a new account if you have more to sell, or get a buddy to sell this item for you.
 

DaveToo

Well-known member
well whaddayaknow. Through twitter @askEbay I got my eBay access restored. She said it was partly due to my not having my full last name in my account (I probably thought I was working with a display name?), and somehow my address was AFU and I was showing as a Canadian.

What a pain.
 
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