KrustyKruser
El Chingon
I purchased a dell XPS 9360 13" touchscreen back in early 2018 and it is out of warranty. I usually just close the computer rather than power down. I recently tried to power it on and get a quick 1 second power on of the keyboard backlight and maybe the dell logo on the screen then it powers off. I have plugged in the power cord and the charging light turns on for a second then turns off. I have performed a BIOS reset and disconnected the main battery as well as the coin battery but still no function. I can get the computer to cycle through the screen test by holding down the D key and watch it cycle through the colors.
I have read the motherboard sometimes goes bad and replacement is about $600. Is there anything else I can try or is there an upgraded motherboard for this? Is it even worth fixing or are these dell computers consumables? I can't find a matching motherboard on E-bay either as mine has more USB and USB type c ports than the parted out motherboards.
I have read the motherboard sometimes goes bad and replacement is about $600. Is there anything else I can try or is there an upgraded motherboard for this? Is it even worth fixing or are these dell computers consumables? I can't find a matching motherboard on E-bay either as mine has more USB and USB type c ports than the parted out motherboards.