Corey, here's what I've found out after even more research:
The printed rulebooks were brought to BW and left at the track, but noticed by a worker as one of the last leaving. They were then sent to Lisa at Entry, but a list of who ordered them was to supplied to her so she had no way of knowing there were people even expecting these. I've asked for that list to be sent to Lisa and I (And Barb) and Lisa will send these out as soon as that list arrives. This was tonight that I got this far in the investigation. I'll update here as soon as that list arrives. Lisa will send them as soon as we get the list.
Sorry for the lateness/ confusion. I'm not sure what the thought was in bringing them to BW and forgetting them, but that's what happened.